Rise, shine, solved
How can Waiki help?
Quick answers for alarms, photo missions, subscriptions, and everything between you and a better morning.
Alarm didn’t sound?
Keep system alarm permission enabled, make sure your device is powered on, and confirm the alarm is active in Waiki. Your selected alarm screen also shows its next scheduled time.
Photo mission trouble?
Allow camera access in iOS Settings, use good lighting, and keep the requested object clearly visible. Mission photos are checked securely and are not stored permanently by Waiki.
Restore a purchase
Open Waiki’s subscription screen and choose Restore Purchases. Use the same Apple ID that made the original purchase.
Reset app data
In Waiki, open Settings → Reset All Data. This permanently removes alarms, wake history, stats, and preferences stored on the device.
Manage or cancel a subscription
Waiki subscriptions are billed and managed by Apple.
- Open the iPhone or iPad Settings app.
- Tap your name, then tap Subscriptions.
- Select Waiki to view, change, or cancel your plan.
Request a refund or find a receipt
Apple handles App Store payments, refunds, and receipts. Visit reportaproblem.apple.com, sign in with your Apple ID, and select the Waiki purchase.